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cricket4103's avatar
cricket4103
5 years ago

Re: Why have my omega items offers suddenly stopped?

@LadyEleanhello. Don't mind @Penakyna, he's having a bad day. He is correct, however. If you believe something is wrong, file a ticket with support thru the in-game help. It's located in Settings. Write your mayor ID down, you'll need it. 

If you're is more than 50%, you should be receiving offers. Explain the problem in small words so support will understand you and be prepared to do that at least once more. Ask them if there is a technical issue with your board not producing Omega items. Keep it simple.

One thing to consider before you do that. Are you making a ridiculous number of epics? As long as an epic is in build mode, all offers are suspended. 

Good luck and happy gaming. 🥳

5 Replies

  • LadyElean's avatar
    LadyElean
    5 years ago

    @cricket4103  🤦‍♀️ Wow. Yes, I have spent the last week making epic building after epic building. I had no idea omega offers weren’t produced during this time. Well now I feel silly. Thank you so much for that insight. I was sure there must have been a simple reason. Now I can get on with my game. Thank you again!

  • cricket4103's avatar
    cricket4103
    5 years ago

    @LadyElean  Wow, indeed! A lot of mayors don't  know that. When an epic is in production, ALL offers are suspended, production items and Omega. Let's hope a lot of mayors read this and it helps their game. 

    You are welcome. I am glad I could help. I had the same experience & had filed a ticket with Support. They checked my game play & noticed I was making a lot of epics. That's when I found out about the offer suspension. 

    So, Support can be good for something. IF you get the right CSR.

  • Penakyna's avatar
    Penakyna
    5 years ago
    @cricket4103 Nice Cricket! Didn't even come to my mind as my capital has been full for a long time.

    I'm always having a bad day but I made promise to EA to help people here and that's what I'm trying.

    I have used support over 1000 times in all and one time it has been beneficial for me so from my stand point I think it's fair to tell it honestly
  • cricket4103's avatar
    cricket4103
    5 years ago

    @Penakyna  Thanks for the shout out! My capital is also full but I am still doing a few epics in the regions. Making a row of llama mountain epics on the green side of Frosty Fjords, right next to the tracks.  

    You seemed to be having a particularly bad day so I thought I would send you a laugh from a fellow 'always having a bad day' aficionado. 🙌

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