Forum Discussion

cricket4103's avatar
cricket4103
6 years ago

Re: Zoom issues with latest update

@BabyloniaUK  i am playing on a Samsung Galaxy Tab S6, 8 Gb memory, 256 storage. I have never been able to zoom all the way out in this game. I can see about 20% of my city at a time. Sounds like this is becoming a Samsung issue. Android 5 (Lollipop) on an original Tab S was the last time i was able to zoom out. With Android 6 (Marshmallow) is when my problem started. So, i think this might be an issue between EA and Samsung software. Of course, everyone says it's someone else's issue and nothing ever gets done about it. I wouldn't even think about playing this on a phone.

2 Replies

  • BabyloniaUK's avatar
    BabyloniaUK
    6 years ago

    I started my first city on a phone but gave it up. Not long after getting the tablet I tried again and it was so much easier. I'm city level 64, CoM 32, war 25, just getting into the swing of things and the game's suddenly unplayable.

    I've left my club, I was VP, recently moved to Level 6 and 6 wins out of 7 up there but no point in being a sitting duck.

    I've tried clearing all caches and reinstalling but no change.

  • cricket4103's avatar
    cricket4103
    6 years ago

    I am sorry to hear that. To have so much invested in the game just to have software issues beyond your control. Like the problem with the Samsung A71. Good, solid hardware that has software compatability issues with one game. 

    The zoom thing has to be part of the zoom control mechanism. Who controls it, you or EA? The obvious answer is you. Customer experience and service just ain't what it used to be. Have a great day.😊

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