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Anonymous's avatar
Anonymous
8 years ago
Solved

Receiving a compatibility Error on Samsung S7 Edge

I am playing on a Samsung S7 Edge. When I tried to play the game this morning I receive and error saying "This version of the game is no longer supported. Please update your game."  When I click on "Get Update" and go to the app store. It says "Your device isn't compatible with this version."

What's up?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Me too, on both my Samsung S7 and my wifes S6 edge.

    EDIT - I found our problem. We had both reduced the resolution on our display settings. Changed that back to maximum resolution, THEN cleared both data AND cache for Google Play Store and restarted. Fixed

1 Reply

  • Anonymous's avatar
    Anonymous
    8 years ago
    Me too, on both my Samsung S7 and my wifes S6 edge.

    EDIT - I found our problem. We had both reduced the resolution on our display settings. Changed that back to maximum resolution, THEN cleared both data AND cache for Google Play Store and restarted. Fixed

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