SCBI Code Redemption FAQ

REDEEM CODE FAQ

WHAT ARE SimCity BuildIt CODES

A SimCity BuildIt code is a single-use code that can be redeemed through a web browser at redeem.scbi.ea.com for in-game content like Items, Currencies, or Buildings!

HOW AND WHERE CAN I GET A CODE

SimCity BuildIt codes can come from a variety of sources! They can be shared through our social media accounts, in-game messages, or through e-mail promotions. 

Follow SimCity BuildIt on Facebook, Instagram or X to keep up with our latest news, announcements and codes for in-game rewards.

HOW CAN I REDEEM A CODE?

1)    Go to the SimCity BuildIt Code Redemption page from web or mobile.

2)    Log in with your EA Account linked to SimCity BuildIt. 

If you don’t yet have an EA Account, you’ll be able to create a new one directly through the web browser or in the SimCity BuildIt game. Be sure to also link your same EA Account to your SimCity BuildIt account in the in-game Settings in order to receive your rewards. For more information on how to link your account, follow this guide.

3)    After you’ve signed in with your linked EA Account, enter the valid code, complete the reCaptcha, and hit “REDEEM”.

4)    Check in-game for your reward after getting the successful message. Please note it may take up to a few minutes for the rewards to be visible.

MY CODE DOESN’T WORK! WHAT DO I DO?

If you’re having issues, contact in-game support or visit EA Help. 

A couple of things to keep in mind:

• Each redemption code can only be used once.
• Pay attention to the redemption conditions and validity period. A code cannot be redeemed after it expires.
• Make sure you are signed into the same EA Account on the website that is linked in the SimCity BuildIt game in order to receive your rewards. 

TERMS AND CONDITIONS

Age restrictions apply. Limit one offer per person. Requires an EA Account and linking your EA Account to your SimCity BuildIt game. Offer has no cash value and may not be substituted, exchanged, or sold for cash, goods, or services. May not be combined with other offers or prepaid card redeemable for the applicable content unless expressly authorized by EA.