Forum Discussion

PetrPuck's avatar
PetrPuck
16 days ago

SCBI crashes when I go to Green Valley Region. Other regions work fine.

Ever since the second to last update, my game loads Green Valley 80% & then the game crashes. Please help! I have several commercial buildings there & I can't make half of my stuff anymore!
GrumpyBedlam's avatar
GrumpyBedlam
Seasoned Rookie
15 days ago

Try loading the game while offline and try to rescue your commercial buildings at least.

  • PetrPuck's avatar
    PetrPuck
    15 days ago

    I've tried offline & it still crashes every time

    • GrumpyBedlam's avatar
      GrumpyBedlam
      Seasoned Rookie
      15 days ago

      Have you checked for updates to your operating system?

      Deleted the game's cache?

      Updated anything else that has available updates?

      Restarted your device?

      Basically the usual questions that support will ask you if you contacted them about your issue.

      They will probably suggest that you save your progress and delete and reinstall the game too 🤔 

      • PetrPuck's avatar
        PetrPuck
        15 days ago

        Done it all, unfortunately

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