Forum Discussion

PetrPuck's avatar
PetrPuck
16 days ago

SCBI crashes when I go to Green Valley Region. Other regions work fine.

Ever since the second to last update, my game loads Green Valley 80% & then the game crashes. Please help! I have several commercial buildings there & I can't make half of my stuff anymore!
GrumpyBedlam's avatar
GrumpyBedlam
Seasoned Rookie
15 days ago

Have you checked for updates to your operating system?

Deleted the game's cache?

Updated anything else that has available updates?

Restarted your device?

Basically the usual questions that support will ask you if you contacted them about your issue.

They will probably suggest that you save your progress and delete and reinstall the game too 🤔 

PetrPuck's avatar
PetrPuck
15 days ago

Done it all, unfortunately

  • GrumpyBedlam's avatar
    GrumpyBedlam
    Seasoned Rookie
    15 days ago

    It looks like you're gonna have to contact support then and raise the issue with them.

    • PetrPuck's avatar
      PetrPuck
      14 days ago

      I did, hopefully I hear back from them soon.

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