Simcity buildit keeps crashing after update
After update game keeps crashing. No issues to start new game but as soon I log in to my city game crashes
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi @vytas90421,
Crashing can sometimes happen after an update. Usually, helping things sync up with some troubleshooting can solve it. I can share some steps to try on your device. What device are you playing on?
- EA_Lanna
I'm using s24 ultra. Tried almost everything. After reinstall the game it's allowing me to start the game but when I logging to my main city game keeps crashing
- EA_Lanna
Hi @vytas90421,
Thanks for sharing the device type. There might be a few things in the Android Troubleshooting Guide that you've not yet tried. Could you check through it and see if it helps?
For example:
- Clear Cache and Data: Samsung support has a guide here to help with that: How do I clear the cache on my device?
- Update the Game and Apps: Check that both the game and the Google Play Store app are updated to the latest versions. An outdated version might be causing some compatibility issues.
- Check for System Updates: Is your device running the latest version of Android updates? Use Samsung's guide to check for and install any available updates: How to check for and schedule software updates on your Samsung Galaxy smartphone
- Check Storage Space: Confirm your device has enough free storage space. Updates can sometimes be hefty and low storage can cause apps to crash at times.
The Troubleshooting guide above recommends some additional steps on top of this that'd be good to run through just in case.
Hoping this helps with the crashing.
- EA_Lanna
As per previous my comment I said I tried almost everything. No you give the same useless steps which ones I tried before. As I said before I can start new game and game works fine as soon I log in to my main account game start crashing
