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Moochie888's avatar
Moochie888
8 months ago

Simcity

GAME ISSUES FOR SIMCITY BUILDIT!

Since the update, my game has been saying I am offline and I can no longer complete mayors pass challenges or anything else. Game is also lagging a lot.

I literally cannot find any link to contact someone specifically about getting help to fix this. EA help website is not useful in providing me specific help. What do I do???

4 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    7 months ago
    Hi @Moochie888 , have you tried different connections method such as using WiFi instead of mobile data and vice versa? You can also try to turn off your WiFi/data, launch the game offline, then turn back on the internet while you're in the game.
  • Moochie888's avatar
    Moochie888
    7 months ago

    Thank you for responding and your advice.

    I have managed to figure out what was wrong and fixed it. It was as simple as updating my phone and turning it off and restarting it 🙂 

  • Moochie888's avatar
    Moochie888
    7 months ago

    Thank you for the advice!
    My game is all fixed now. Just had to update my phone and then turn it off completely and restart my device 🙂

  • GrumpyBedlam's avatar
    GrumpyBedlam
    Seasoned Ace
    7 months ago
    @Moochie888 So, you followed the advice given to you on your other thread about the exact same problem right?
    At least it's sorted I guess....no need for thanks 😜

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