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Anonymous
11 years ago
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Street poles and street lights Simcity Buildit

Why is it that on iPhone 4 I have no street lights and no street poles but on Android there's seems to be an entirely different scenario of things? 1) instead of stores holding two,on iphone only hol...
  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi everyone, 

    I'm going to reproduce here the answer that was sent by the tech support team and that was shared by another player in a previous thread. It contains a lot of information but also some advice:

    Hey Mayor, thanks for contacting us.

     

    Our game has advanced graphics and aspects of it are continually optimised to make sure that processors and memory of devices running it won't struggle, as well as ensuring it doesn't drain batteries down within a few minutes. Lagging and crashing are the main enemies of mobile games, so it's important for us not to overwork a phone or tablet. We also don't want our download size to be excessively large for you!

     

    In order to maintain great performance and also to let us continue bringing you new features and updates, sometimes non-critical elements of the game can be pared back such as trees, some sound effects or zoom functions. However, this might not necessarily be the case for all devices and you might see differences across various devices.

     

    The first time the game is opened on every device and again after every update, an in-game optimisation check list is run. This takes into consideration various things about your device, such as the screen resolution, the processing power, memory etc. The testing results in an optimisation score. The game is then optimised for each device depending on its score to ensure you get the best performance possible. This can explain why you might see a slightly more polished version of the game on a smaller device rather than a larger one, the zoom in and out capacity might feel different, you might have different types of lights or the icons might seem different sizes over two devices.

     

    Why might you see differences over two identical devices? When the optimisation check-list is run it can also be affected by how heavy the current CPU load is on that specific device. If one device has very few apps running and plenty of storage, it may perform better in the test than an identical device with many apps running in the background, a fuller storage or any other types of processes running that might lower its optimisation score.

     

    If you've noticed a recent change only after updating your game, the optimisation check list has been re-run. Your graphics or zoom function can be modified to give you better performance and reduce the chance of lag or crashing (as the less heavy detail shown on the screen, the less strain there will be on your device's processor and battery).

    I understand if this is frustrating, so have passed your experiences on to our game team. Perhaps there will be a way to retrieve the functionality again for you in a future update.

    Thanks again, and please let us know if there's anything else we can help you with.


    http://help.ea.com/en/simcity/simcity-buildit/
    http://help.ea.com/en/article/saving-game-and-making-social-connections-in-simcity-buildit/

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