Forum Discussion
I started playing the day it came out (just before x-mas last year) and within a week here were my in-app purchases:
iTunes Purchase History Total $239.94
12/26/2014 Nice Pile of SimCash $19.99
12/26/2014 Big Sack of SimCash $49.99
12/27/2014 Big Sack of SimCash $49.99
12/27/2014 Briefcase of SimCash $34.99
01/02/2015 Big Sack of SimCash $49.99
01/04/2015 Briefcase of SimCash $34.99
I discovered a bug in the game (the recycling center I purchased wasn't offsetting the demand) which completely wiped out the progress, as if I had never spent the SimCash. I waited weeks for them to release an update (which further hindered my progress since the happiness level fell to 60-something percent) to fixed the problem and requested that they credit my account all the SimCash that I had purchased because the bug negated the progress I made. They only credited enough SimCash for the re-purchase of the recycling center. I was furious and still am..*EA* directed ME to request a refund..so I called Apple and explained to them what I was told to do and Apple gave me a refund FOR EVERYTHING.
Let's take it a step further...I even DETAILED allllll of my EA purchases to the support team. It would have literally cost them NOTHING to credit the SimCash...Instead it cost them loss of ALL of my business...to this day I have not purchased ANYTHING, and I will NEVER purchase another EA product again. Up to that point my total spend was $571.28
Origin/EA Purchase History Total: $331.34
02/02/2014 Mass Effect 3 Order# 13XXXXXX46 $19.99
02/02/2014 800 Bioware Points Order# 13XXXXXX67 $10.00
02/03/2014 800 Bioware Points Order# 13XXXXXX96 $10.00
05/02/2014 Titanfall Order# 14XXXXXX94 $52.99
10/19/2014 Plants vs Zombies Garden Warfare Order# 1001XXXXXX069 24.49
10/19/2014 Command & Conquer The Ultimate Collection Order# 1001XXXXXX069 $13.99
11/05/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/05/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/07/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/07/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/07/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/07/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/15/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/18/2014 Dragon Age: Inquisition Digital Deluxe Order# 1001XXXXXX069 $69.99
11/22/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/29/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
11/29/2014 Plants vs. Zombies Garden Warfare 200,000 Coin Pack Order# 1001XXXXXX069 $9.99
12/30/2014 Dragon Age Multiplayer 3300 Platinum Order# 1001XXXXXX069 $29.99
ub2shw,
I am really sorry that you got caught up in all of this. So much $'s spent for???? I have not a good word to say about EA. And now with this new update it seems that EA did not listen to us players and now I have discovered their servers "forgot everything" that was saved on the status of ones city let alone the past atrocities.
Here is what I have found so far in "City Achievements":
1) Even though my city has collected over 1,200,000 in taxes, (I surpassed the million $ level back on 4/27/2015) EA now says that in the category of "Master of Simoleans" that I have only collected $7,078.00 out of $1,500,000 in taxes collected. What a bunch of *. Are you really seriously kidding me EA?
2) Spend $500,000 when trading in: "Master Purchaser", EA says I have spent $2,255.00 out of $500,000. I surpassed the $250,000 mark in spending at least, I'm thinking 60 days ago along with the following.
3) Earn $500,000 in "Master Trader", really this is where I make my SImoleans at. I am at what EA says now; $16,735.00. Again I surpassed the $250,000 mark - 6 weeks ago.
My Simoleans account balance is at $1,276,206 and rising fast. Who is the master of Simoleans? EA you have not a clue. I have a master spreadsheet that I keep track of: Population Growth, Building & Roads, Simoleans, Total Assets, Wealth per Citizen, Tax base, Tax base per person, Cargo and Air Shipments, max price per item, what to sell at and what is the most profitable item to make and on and on. Then I have six other spreadsheets that keep track of other necessary items in order to help me grow my city. All without hacking the game. And I am still handcuffed by EA in order to progress my city by their greed to "steal" resources.
Today I encountered a building upgrade that was worth $9,860 in my resources and the rewards were: 152 Sims, $1,780 Simoleans and 97 experience points. Again are you kidding me EA, from a business point of view, who would do this?
Incidentally when my population was at 231,000 Sims my tax base was $14,625 per 24 hours. Now that my SIm population is at 341,234 my tax base is at $16,339 per 24 hours. If you calculate this out: that's .0631 per person vs .0479 per person now. That means I am losing over $6,900.00 in a 24 hour period. Has anyone else seen this? Why is the tax base reversing? Need I go on?
You really should be ashamed EA. No conscience at all EA. Money is not everything.
nw8240bp
- ApprovedAnonymous10 years ago
nw8240bp I.am.impressed. Here I was the only one thinking I was working on figuring out an algorithm for maximizing production so that every factory was at max use...hats off my friend....And THAT right there is what I think EA's devs are missing: passion. They're not playing it, nor is it being created by a team that's passionate about releasing and even MORE enjoyable experience.
From what you've shared....I imagine a conference room of suits at EA sitting around with their spreadsheets detailing profit per customer and what it reserves they have and what changes can be made to increase profit per customer be eroding the in-game currency.
In my situation what was MOST infuriating was that I didn't want a refund...I just wanted to be made whole...I had a horrible experience after spending $250 for a BUG that impacted MY GAMEPLAY..something that they were aware of...and I made a simple and reasonable request that did not cost them anything; I guarantee I would have continued to blow money on more SimCash had they had the common sense. Which is why I will never buy another EA product...if you don't have the common sense to know that it's not about that you messed up but about how you recover...especially when there's no tangible product, no hard cost involved with crediting my game account you're an idiot and I'm an even bigger idiot giving you my money.... no thanks...I think I'll for fund a few kickstarter campaigns (like https://www.kickstarter.com/projects/impellerstudios/starfighter-inc ) that will actually appreciate my investment and focus on making my game-play experience better
- ApprovedAnonymous10 years ago
nw8240bp
Wow you're right, I just checked and passed the "Wealthy City" achievement for collecting 1M in taxes but the Master of Simoleons is at a little over 200k... so I guess the "counter" restarted after the update....OMFG dumb
- ApprovedAnonymous10 years agoJust wait, when you get to 1million sims your tax base is about .02 cents per 24 hours. Woo hoo. With the cost of the new roads there is no way to recover your infrastructure expense ever. The cost to build a building at somewhere in the range of 60,000 plus expenses and you get about 15 sim dollars per day in taxes. Yet these new changes have cost me almost 1 million sim dollars. Like I said in a previous post. Games are suppose to be a fun way to waste time. I think I will go flush the toilet and watch the water swirl. It's just as much fun and at least your getting rid of waste and a much better waste of my time
- ApprovedAnonymous10 years ago
@nw8240bp wrote:ub2shw,
I am really sorry that you got caught up in all of this. So much $'s spent for???? I have not a good word to say about EA. And now with this new update it seems that EA did not listen to us players and now I have discovered their servers "forgot everything" that was saved on the status of ones city let alone the past atrocities.
Here is what I have found so far in "City Achievements":
1) Even though my city has collected over 1,200,000 in taxes, (I surpassed the million $ level back on 4/27/2015) EA now says that in the category of "Master of Simoleans" that I have only collected $7,078.00 out of $1,500,000 in taxes collected. What a bunch of *. Are you really seriously kidding me EA?
2) Spend $500,000 when trading in: "Master Purchaser", EA says I have spent $2,255.00 out of $500,000. I surpassed the $250,000 mark in spending at least, I'm thinking 60 days ago along with the following.
3) Earn $500,000 in "Master Trader", really this is where I make my SImoleans at. I am at what EA says now; $16,735.00. Again I surpassed the $250,000 mark - 6 weeks ago.
My Simoleans account balance is at $1,276,206 and rising fast. Who is the master of Simoleans? EA you have not a clue. I have a master spreadsheet that I keep track of: Population Growth, Building & Roads, Simoleans, Total Assets, Wealth per Citizen, Tax base, Tax base per person, Cargo and Air Shipments, max price per item, what to sell at and what is the most profitable item to make and on and on. Then I have six other spreadsheets that keep track of other necessary items in order to help me grow my city. All without hacking the game. And I am still handcuffed by EA in order to progress my city by their greed to "steal" resources.
Today I encountered a building upgrade that was worth $9,860 in my resources and the rewards were: 152 Sims, $1,780 Simoleans and 97 experience points. Again are you kidding me EA, from a business point of view, who would do this?
Incidentally when my population was at 231,000 Sims my tax base was $14,625 per 24 hours. Now that my SIm population is at 341,234 my tax base is at $16,339 per 24 hours. If you calculate this out: that's .0631 per person vs .0479 per person now. That means I am losing over $6,900.00 in a 24 hour period. Has anyone else seen this? Why is the tax base reversing? Need I go on?
You really should be ashamed EA. No conscience at all EA. Money is not everything.
nw8240bp
nw8240bp - Good and valuable info.
As a manufacturing professional, I embraced the factory element within this game and enjoyed managing the delicate balance of item BOM (Bill of Material) and resource demand versus market demand.
Like you I created a spreadsheet to evaluate Trade center (HiLow$$) and average GHQ pricing versus inGame item purchase offers. I then looked deeper into the aggregate 'cost' to make items to try to evaluate just how much an upgrade or new construction project was costing versus the rewards being offered.
When I started comparing building upgrade costs, they didn't seem rational which prompted me to email support and request/demand players have an option to decline upgrades of a specific building since sending them back to planning wasn't very efficient and their solution of moving building around to avoid traffic upgrade costs was a joke.
Its encouraging to see an decline upgrade option included in the latest upgrade (several month later). I'll start a discussion thread in the general discussion on spreadsheet use. Please join in.
I am regretting not tracking my accomplishment statistics a lot closer since it seems its a lot harder to build experience and levels than before. As an early adopter of SCB I've seen many changes and glitches.
We used to buy games for $49.95 and enjoy them. Now they're free and we're taken to the cleaners with InApp purchase which I refuse to include in my real world budget.
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