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Anonymous's avatar
Anonymous
10 years ago
Approved

Why are my Golden Keys Disappearing?

Twice in the last day I have lost some of Golden Keys. Both times I had 7 golden keys and then I had 4. I hadn't been buying anything.

6 Replies

  • f742eb1c5936327's avatar
    f742eb1c5936327
    10 years ago

    Yes, same here.  During play on 26 July, noticed that my 23 Keys had become 13 Keys, just as I was about to be able to get my University.

    Annoyed is not the word!!

    ... Reported to Help Desk via iPad, acknowledgment email received (request 85934)

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I never had that problem, but I love to see us get more keys rewarded to us.  

  • steviebabes33's avatar
    steviebabes33
    5 years ago
    I have had this exact same problem, I have lost 30 keys in chunks of 10. I have a feeling it is the beachfront buildings, if I accidentally click on one it is like it is repurchased! This must be an in game fault. Have reported it and waiting for response.
  • steviebabes33's avatar
    steviebabes33
    5 years ago

    It was one of my seafront shopping malls I clicked on, I only have 2 of them, but I will check to see how many the game says I have purchased.

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