This is getting ridiculous but I'm glad to see I'm not alone. I'm playing on the limited edition version and 3 times now when my city has 'not been processing properly' I have tried to rollback and I just end up being kicked out, when I attempt to go back in I find the whole region is missing and there is no sign I ever even joined one. Now it's not like this is a cheap game, everyone can see it's stupidly overpriced but considering how much we all paid for this I think the least they could do is sort out stupid little issues like this one. also every time I 'quit Simcity' a message comes up saying I was not connected to the servers properly and therefore not everything is saved. The next time I go into my game I am missing certain buildings, but it isn't the most recent buildings I made it's just random ones. I doubt I can be bothered to start a new city for the fourth time having had my previous 3 deleted, and not at the beggining when I have just started, I'm talking a fully upgraded city with a metal HQ and smelting factories bringing in 40K a day, then the next minute poof, my city is all gone.
I bet they pull this but who knows. They are now trying to hide those of us that are totally fed up with beta testing this ridicules game by removing our posts to this and other forums. I wonder how may others they have pulled? There likely is thousands of pages of complaints.
This is the most recent reply I have received from EA on the case I have opened. Also note the bad English. Looks like they are in India….
Hello Dave,
Thank you for contacting Electronic Arts again.
I genuinely apologize for the inconvenience you faced. Please understand that this will not affect cities saved on these servers. Rest assured, no saves or data will be lost. You will be notified in-game when we will be temporarily taking down your server.
Also there is a server problem running as you are getting error “server not updating”. We are continuously working to fix the issue. In meanwhile, you may also contact our experts by calling. [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/
(You may also contact us through the VOIP services such as Skype, GoogleTalk, etc.). If you wish to make a free call to us via Skype, please go through the link given below:
https://support.skype.com/en/faq/FA24/how-do-i-dial-toll-free-numbers-for-example-1-800-1-866-and-1-877-number-series
I am sorry to not being able to help you to assist with this issue.
If you have any further question, please feel free to get in touch with us anytime. You can also access our online knowledgebase at: http://help.ea.com/
Regards,
Pratik
Electronic Arts- World Wide Customer Experience
Happened to me too now. The error message is shown, I get taken back to main menu, I choose rollback, get thrown back a little bit in time, play the city again for a few minutes, and then the message comes back again. It goes round and round...
+1 to me too - what a boat load of crap - guess we need sewage pumps for this game and its servers too....
