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So that's my DxDiag
I'm in PC, and i have the same language as origin and the game.
@Dreampizza - Thank you for the DxDiag. As there seems to be several issues with the Origin Web Helper Services, this may be related to a known Origin problem, rather than a SimCity issue.
Try disabling the Origin Client Service and Origin Web Helper Service like this:
- Press Windows key + R
- Scroll down the services list until you find the 2 Origin entries
- Double-click on each and change the startup type to Disabled
- Clear Origin cache
- Reboot Your PC
Some general tips, if you still experience problems:
Always run installation files "As Administrator"
Firewall and Antivirus - Make sure SimCity.exe and Origin.exe are added to exception lists. If you have BitDefender installed, disable it.
Graphics drivers and OS are patched and updated to newest versions
SimCity.exe and Origin.exe - Set them to run "as administrator"
Nahimic from MSI - this is an audio management program that comes with MSI motherboards. Disable or uninstall it. Nahimic 2 & 3 are known to cause this issue.
Disable Origin in-game In Origin main menu, right-click SimCity icon, Game Properties, check the box that says "Disable Origin In-game"
Run in Windows 7 or 8 compatibility mode - right-click SimCity shortcut; choose Properties > Compatibility tab > Check the box to run in Win 7 or 8 compatibility mode
If none of these work, try a Clean Boot https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ and attempt to launch SimCity. If it launches, you'll have some detective work to do. Enable one startup program at a time, reboot, try SimCity, until you find the program that is blocking it. Once you find the offending program, disable or uninstall it. You should be able to launch SimCity successfully without doing the clean boot after disabling the offending program.
Definitely post back and let us know whether something worked.
Happy Building!
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