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FenomeN_RU's avatar
3 years ago
Solved

"Incorrect login information" error

Two days ago I played with a friend. Today, the game launcher can not connect to the servers for both of us. All servers are available, but writes the error "Incorrect authentication data. Check your credentials and try again." Sometimes it writes that the problem is already being dealt with. When will it be fixed?

Edit by Henalexandre : Title changed to reflect the error message

31 Replies

  • Sorry for my English, but go to game's folder, open "__Installer" folder, and execute "Cleanup.exe" and "Touchup.exe". It worked for me.

    Also, execute the installer of DirectX and VCRedist.

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    You can mark my answer as correct if your problem was solved.

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