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Anonymous's avatar
Anonymous
13 years ago
Solved

Install Incomplete

I have The Sim City Box, which is Sim City 4 Deluxe Edition. I put the disk into the disk tray and the setup menu opens up normally, and when I click install the installation starts but always stops at 48.32%. The file it stops on is the Graphics Rules.sgr file. I've tried multiple times to download the game but it always stops on that one file, otherwise the installation is normal.

I bought the game two days ago and I'm trying to install it on a Windows 8 Desktop. I exceed the minimum requirements for the game, and I don't know what else I'm supposes to do.

  • Here's the problem (and fix) I think.

    The small window that tells you to "Please insert disk 2" is hidden under the initial window (the one that shows progress). The problem seems to occur because that progess window refreshes itself regularly with a new example picture (from the game) and when doing so it also centers itself in the middle of your screen. The small "Please insert disk 2" window is also in the middle, but now under the other.

     

    Fix: Insert disk 2 and be ready to click on OK in the "Please insert disk 2" window, then move the progress window (grab the top of it) to one side to expose the "Please insert disk 2" and click the OK.

     

    The progerss window should quickly jump to 48.54% (I think that was the %) and continue the install. At install completion the game (on my system) automatically started and appears to be "self" compatable with my W8 at 1024x768.

     

    Hope this helps.

     

9 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    I'm having the same issue. My download keeps stopping at 30%. The only "solution" I've found on these forums so far was to keep trying, which doesn't help at all. I've been trying for an hour now to no avail.

  • Anonymous's avatar
    Anonymous
    13 years ago

    It doesn't seem as though it's going to work, the disk keeps spinning but it doesn't download beyond that one point. :?

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi. I'm on windows 8 and I had the same problem but I executed the program in the compatibility mode (windows XP) and it worked. 

  • Here's the problem (and fix) I think.

    The small window that tells you to "Please insert disk 2" is hidden under the initial window (the one that shows progress). The problem seems to occur because that progess window refreshes itself regularly with a new example picture (from the game) and when doing so it also centers itself in the middle of your screen. The small "Please insert disk 2" window is also in the middle, but now under the other.

     

    Fix: Insert disk 2 and be ready to click on OK in the "Please insert disk 2" window, then move the progress window (grab the top of it) to one side to expose the "Please insert disk 2" and click the OK.

     

    The progerss window should quickly jump to 48.54% (I think that was the %) and continue the install. At install completion the game (on my system) automatically started and appears to be "self" compatable with my W8 at 1024x768.

     

    Hope this helps.

     

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hooray for the internet! Thanks for the fix!

  • 12 years later and I am downloading this disc and had the same issue and you saved me with this solution. Wherever you are sir, I tip my hat to you. 

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