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2 Replies
- GravelBunny6 years agoNew Traveler
I don't know how you could have flagged this as solved. There is no number to call and the menus that are available have no option to disable the DLC or even talk to anyone about it. There is no EA 800 number listed anywhere. (I know it's been 7 years, but I did pay for the game and I would like to try it without the DLC. I think that's the least I can expect.)
- BlackjackWidow6 years agoHero (Retired)
Hi @GravelBunny - Contact EA Help at this link: https://help.ea.com/ Log in at the top right, and choose your country from the drop-down box. Choose the appropriate support options (Game or Account issue / Platform / Topic / Issue) and then click on the blue "Contact Us" button on the bottom. You will be given a choice of contact options depending on your country and the time of day.
For this issue, I would suggest choosing "Manage my account" and "Manage account details". This will get you to the appropriate contact options to request that they remove the Complete Edition of SimCity and activate the base game. Be aware that when you want to play the full game, you will need to contact them again and ask for the switch to be reversed. Alternatively, you can choose to keep the full edition and not use any of the futuristic items from the DLC. This would include any ploppables with the blue hexagon background (such as parks and water towers) and anything in the City Specializations that have to do with the Academy or OmegaCo.
There is no way to run just the base game - I own several different versions, but no matter which version I try to play it always loads the complete version. I don't know why they did it that way, but being a legacy game, there is no way that it will ever change.
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