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Re: SimCity 2013 Not Downloading From Origin

Hi there! I'm on Windows 10 and bought the game in December 2019.

1 Reply

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    5 years ago

    @SightedBike273 - Thanks for the info, can you please tell me what the error message is?

    Are you logged in to Origin on the same account you used to purchase SimCity? 

    • Log in to your account at https://www.ea.com/
    • Go to Account Settings > Order History
    • Verify that your SimCity purchase is there

    If your purchase is listed as "Completed", make sure you're logged in to the same account in Origin.

    Log out completely from Origin - choose Origin menu > Exit

    Log in to Origin - make sure it's the same account as the one where you purchased SimCity

    Allow Origin to complete any updates available

    If you still have a problem, this type of thing usually happens because something is blocking the download. 

    Always run installation files "As Administrator"
    Firewall and Antivirus - Make sure Origin.exe is added to exception lists. 
    Graphics drivers and OS are patched and updated to newest versions
    Origin.exe - Set to run "as administrator"
    Nahimic from MSI - this is an audio management program that comes with MSI motherboards. Disable or uninstall it. Nahimic 2 & 3 are known to cause this issue.

    Definitely post back and let us know whether you got it to work. If not, please provide detailed information about what is happening.

    1. Is there an error message, and what is it? 
    2. Is Origin online?

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