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orlandodoom's avatar
orlandodoom
2 years ago
Solved

SimCity (2013) 'Incorrect Login Information' Error message..

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
  • EA_Hux's avatar
    EA_Hux
    2 years ago

    Hello,

    It looks like this issue was resolved yesterday.

    Thank you all again for your patience.

AGR_BTZ's avatar
AGR_BTZ
2 years ago
@EA_Hux wrote:

Hello everyone and thank you for bringing this issue to our attention.

We've passed on the issue to the team for investigating.

Thank you for your patience.

@EA_Hux, May be some ETA? Or any update on this?

dargosun's avatar
dargosun
2 years ago

Is there a way to switch us all to signal mode as it will not even let me do that?

  • Cmwings's avatar
    Cmwings
    2 years ago
    @dargosun you have to shut off your network connection or block the game from accessing the internet via firewall
    • AGR_BTZ's avatar
      AGR_BTZ
      2 years ago
      @Cmwings wrote:
      @dargosunyou have to shut off your network connection or block the game from accessing the internet via firewall

      Stop disorient peoples, you don't have to shut down Network Connection or Block in Firewll. Just press "Burger" button in EA App, then choose "Exit From Network", Start SimCity, and in game choose Single Player Mode. This 100% working, for switching into Single player mode I checked it by myself.

      • Cmwings's avatar
        Cmwings
        2 years ago
        @AGR_BTZ Never actually herd of it being called a burger button, I did find that it was called a hamburger menu. I did confirm this was working, but at no point was there any intention of disorienting people, I was only trying to help them. Your comment is very "Kareny" and is uncalled for.

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