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MonorailMan's avatar
MonorailMan
Seasoned Traveler
5 months ago
Solved

SimCity (2013): "Incorrect login information. Please check your credentials."

Started getting this for the first time this morning. I accepted an update, had to login to an "activation" screen, and was able to play once. Now, I get this "Incorrect login information. Please che...
bug
simcity (2013)
technical issues
  • EA_Cade's avatar
    EA_Cade
    5 months ago

    Hey all!

    This issue should be resolved as of ~12pm PDT. Please let me know if you run into any issues. 

Jam7x1's avatar
Jam7x1
New Novice
5 months ago

Confirmed the bug and got acknowledgment from support that there is an active issue after the latest patch. The game was working as of 1:30 am CST, but the identified error appeared starting at about 10:00 am CST. Game still launches in single player if EA Game App is set to offline mode. Sometimes the game gets stuck in auto-launching to single-player mode. To overcome this, launch single-player mode, select multiplayer after launch, then boot back to Simcity launcher to reproduce error again.

 

I_yons's avatar
I_yons
New Novice
5 months ago

i guess ill make a city to play around with til this is fixed im not abandoning my 180 mil oil empire 

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