SimCity 2013 stuck in "finalizing" (PC)
I'm trying to install SimCity 2013 on my PC, the Origin app downloads the content and appears in my Games tab, but is stuck in the 'Finalizing' mode. When I select the game, it gives the option to In...
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OK, it's unlikely, but look at your Order History & verify the version of SimCity you purchased. I have seen errors like this before, but only when an expansion pack was purchased, instead of the base game. But I don't think you can do that on Origin, and customer service should have noticed that. Still, it's worth checking to be certain you didn't accidentally get just an add on pack.
We've now reached the part where you will need to uninstall Origin "the hard way". I'd also like you to delete the SimCity game files & folders from Program Files and My Documents, if there are any there. (If you don't want to completely delete them, you can just rename the SimCity folders as a kind of backup)
Also, this will not affect your other game files, but to be safe, make a copy of your other game folders. Put the copies somewhere like your desktop, so you can easily find them.
Before you do the uninstall, please send a copy of your current InstallLog.txt to your reply. It will be found in the C:\Program Files (x86)\Origin Games\SimCity\__Installer\InstallLog.txt
Then, follow the directions for "the hard way" uninstall here: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/#hard-way
I know they give a lot of cautions & it sounds scary, but if you only do what the instructions tell you to do, this will delete all of Origin from your computer & affect nothing else. If you run into any questions, ask here & I can talk you through it
Hi,
I tried to be watchful, so i think I purchased the base game, although the Origin suggested to get up the "monthly-subscription" with this game.
I attached the txt, but i will try the hard way just later, because I wont be near the computer today and tomorrow.
Maybe it is important that i had this game earlier in this computer in cracked version.
The receipt pic does show the SimCity base game so that's good. And yeah - if you had a cracked version it is probably preventing the install. You will need to also fully remove everything associated with the other version, including the SimCity folder in the My Documents folder.
After you do the Origin & old game uninstall, you also need to check your EA account profile & match the regional settings to the language which you want the game to install.
I noticed the first part of your install log was trying to install the Hungarian version, but the last few attempts were US English. When you go to install the game, it will offer the language options based on your profile's settings. Check at profile.ea.com before you try to install.
Good luck, hopefully this gets resolved 🤞
