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Anonymous's avatar
Anonymous
13 years ago
Solved

SimCity 4

I recently bought simcity4 for PC and every time I put the serial number in on the booklet it keeps saying that the code is invalid I bought the game new and have rang the customer support team and...
  • crinrict's avatar
    crinrict
    13 years ago
    @ladyfallkon wrote:

    I recently bought simcity4 for PC and every time I put the serial number in on the booklet it keeps saying that the code is invalid

    I bought the game new and have rang the customer support team and they say the code is fine has anyone got an idea what could be going wrong

    For everything account/serial code related, you need to contact Customer Support.

    They can be found here: https://help.ea.com/contact-us

    You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

    For Live Chat, make sure to choose US as your country.

crinrict's avatar
crinrict
Hero+
13 years ago
@ladyfallkon wrote:

I recently bought simcity4 for PC and every time I put the serial number in on the booklet it keeps saying that the code is invalid

I bought the game new and have rang the customer support team and they say the code is fine has anyone got an idea what could be going wrong

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    13 years ago

    Hi ladyfallkon,

    At the moment, SimCity 4 is not supported on these boards.

    If would would like to see SimCity 4 supported here, you can suggest it on the Idea Exchange. Best ideas will be periodically reviewed and implemented.

    Thanks,

    Ursula

  • Anonymous's avatar
    Anonymous
    13 years ago

    I could care less if Simcity 4 is not  supported on the boards. Simcity 4 is an EA game and is REQUIRED to provide support in this matter. I have spent hours attempting to resole the same problem and from Googling the issue, it is a very common problem. EA, answer the question or get out of the business. If not, I am sure the California Attorney General and the Federal government would have much to say/

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