Simcity 5 Failed to transfer region error
I've contacted support 3 times and my case was upgraded to a "specialist team", both failed to fix the problem. Does anyone know how to fix this error, getting really sick of it., Thanks, Doogs
Forum Discussion
That is strange that you don't have SimCityRecovery.exe - usually, you only get that message if you've never played a city. Have you actually claimed or played any of the cities in the region before you tried to transfer them?
The error that you can't claim because "you don't own all of the content used to create it" is a problem with almost all of the abandoned cities. There are special downloads and features that are country-specific, and others that were limited-time promotions that you can't get any more. It's a frustrating issue that's been around forever. If you successfully transfer the region, you still won't be able to claim those cities. They'll be marked so that you can visit them, and they'll keep trading and simulating the way they were online. https://help.ea.com/en-us/help/simcity/simcity/simcity-updates/
- Make sure you have claimed at least one of the cities in the region, and that none of the cities in the region have special characters in their names.
- Log out, then remove all the files in \Program Files (x86)\Origin Games\SimCity\SimCityUserData\EcoGame and \Program Files (x86)\Origin Games\SimCity\SimCityUserData\WebStorage\LocalStorage
- Start Origin and SimCity, running both "As Administrator"
- Log in to one of the cities that you claimed, and try again.
If it fails, see if it fails at the same city every time, that could give you a clue as to a problem city.
I do have the SimCityRecovery.exe, but when i run it opens my browser and takes me to this URL below:
https://help.ea.com/en/article/where-can-i-find-the-simcity-recovery-app/
As for the bullet points you made, i have done all of them still no luck.
