My computer suddenly powers down while playing.
I think it's Origin related as it happens both with SimCity and Dead Space 3.
I signaled this to @AskEASupport on Twitter. They replied:
"A hard shutdown indicates either overheating or other system issues when trying to run games. Have you tried updating?^EX"
I asked back 'Updating what?" and got no response.
It doesn't happen with Steam or other graphics-intensive software I use on a daily basis (like video editing, image rendering & whatnot) so that answer and the fact that it happens on countless machines is a clear case of "We don't know, let's blame anything else"
If you need an example of lame & lousy after-sale support, you have it right here.
Yea. They will keep blaming your computers. Telling you to update drivers, uninstall, repair, and so on. If they are not the dev there is no way they can know if it is coding or not. Until the dev updates them and adds a fix for them in their script they go through then you are all wasting time getting a hold of them. They are like us. People with no clue what the hell is going on so they go to the most blamed culprit and all it a day. This is what happens when your system overheats. I know that but my system is not overheating. If this happened to every game I played, yea I can accept that it is my system but I play other games for hours with nothing happening. Other tests and stress tests for hours with nothing happening. I gave up trying to contact them. (Still nothing from twitter or e-mail that i sent a week ago.)
If it DOES NOT happen with steam games then it is not your hardware. I don't see anything that could make it people's hardware. I played another new game last night for 3 hours and not a single crash. Simcity for 3 minutes and a crash. Yah it's me overheating alright. I am about to just say eh.. It doesn't run with my current setup. I will try again later if any hardware changes because there is no faults in my drivers or hardware. I want a refund but there is no point fighting over it. I wont even get origin store credit.
