Forum Discussion
My computer suddenly powers down while playing.
I think it's Origin related as it happens both with SimCity and Dead Space 3.
I signaled this to @AskEASupport on Twitter. They replied:
"A hard shutdown indicates either overheating or other system issues when trying to run games. Have you tried updating?^EX"
I asked back 'Updating what?" and got no response.
It doesn't happen with Steam or other graphics-intensive software I use on a daily basis (like video editing, image rendering & whatnot) so that answer and the fact that it happens on countless machines is a clear case of "We don't know, let's blame anything else"
If you need an example of lame & lousy after-sale support, you have it right here.
Wow, this has reached spectacular proportions.
3 times today my computer shut down while playing SimCity, each time after no more than 20 minutes of play.
With yesterday's rollback problem, this begins to look as bad a the launch.
- Anonymous13 years ago
And again today, no more than 30 minutes of gameplay before computer shuts down...
...and the same happens with my other Origin game,
BTW, I have a Radeon HD4600.
- Anonymous13 years ago
Again, shutdown after 10 minutes....
This is ridiculous.I'll start another session and see how long I last before my "computer overheats or my system fails."
- Anonymous13 years ago
This is exactly what happens to me EVERY time I play. I'll get 15-20 minutes of smooth gameplay then the screen goes black and either the computer crashes or the game lags like crazy and all animation is choppy. While Simcity is still running like this I will open MS Flight Simulator and have no issues at all. The second I switch back to Simcity, it's awful.
I'm running a brand new AMD Radeon 6750 with 8GB Ram and a 3.6 ghz dual core and am blown away that this kind of thing can happen with just ONE game.
- Anonymous13 years ago
Also happens with my other Origin game: Dead Space 3