My computer suddenly powers down while playing.
I think it's Origin related as it happens both with SimCity and Dead Space 3.
I signaled this to @AskEASupport on Twitter. They replied:
"A hard shutdown indicates either overheating or other system issues when trying to run games. Have you tried updating?^EX"
I asked back 'Updating what?" and got no response.
It doesn't happen with Steam or other graphics-intensive software I use on a daily basis (like video editing, image rendering & whatnot) so that answer and the fact that it happens on countless machines is a clear case of "We don't know, let's blame anything else"
If you need an example of lame & lousy after-sale support, you have it right here.
@mipoiss wrote:My computer suddenly powers down while playing.
I think it's Origin related as it happens both with SimCity and Dead Space 3.
I signaled this to @AskEASupport on Twitter. They replied:
"A hard shutdown indicates either overheating or other system issues when trying to run games. Have you tried updating?^EX"
I asked back 'Updating what?" and got no response.
It doesn't happen with Steam or other graphics-intensive software I use on a daily basis (like video editing, image rendering & whatnot) so that answer and the fact that it happens on countless machines is a clear case of "We don't know, let's blame anything else"
If you need an example of lame & lousy after-sale support, you have it right here.
I have the exact same problem with Simcity and ME3! Can't be all our systems!!!
Hah you were not the first. This problem is happening to a lot of people. I gave up. I am not playing anymore until it is confirmed to be fixed. Well I can't play. I meant I am not doing tests anymore heh. I was on the phone with an EA rep and he agreed with me that it wasn't my computer but the elevated wait time was 60 minutes. No way I am waiting on the phone just to have someone tell me it is my fault.
