Did you ever determine exactly WHAT video graphics solution you had?
I have a AMD Radeon R7 360 Series video card, AMD FX 6300 Six Core 3.5Ghz Processor, 8GB ram, Windows 10 64bit OS. Although I also received this message... I find that hard to believe considering I can play most games very well.
Actually, Simcity 2013 has rather lenient requirements. I'm betting the launcher is "reading" your GPU as something else, entirely, from many years ago. The game will soon be three years old. The R7s stopped with a 260X when the game was released. The previous "HD" card series didn't have any "7360", but an actual HD 7350 was an OEM option from HP and a number of other PC producers.
It was a real slug, but probably could have run the game, if occasionally slowly.
How does the DxDiag utility describe the card, I wonder? You want to arrange for us to see a copy?
Simcity 2013 Requirements
Operating Systems:
SimCity will run on Windows XP, Vista, and Windows 7.
CPU:
Intel C2D E4400, 2 GHz, or AMD X2 4000
Video Card:
Geforce 7800 GT or Radeon HD 2600 XT with 512 MB VRAM
***NOTE: each of the above-mentioned must also have Shader 3.0 or better support, and it is essential to the game’s performance and stability that the latest possible drivers for your video card are installed at all times.
2 GBs RAM
Direct3D Dx9
Needed space on HDD 10 GB
Optical Drive:
DVD-ROM drive required.
Internet Connection:
Players will need an Internet connection of at least 256 kbps download and 64kbps upload or faster.
Answer HQ is the player community. Official Support is on Help Center. I suggested a DxDiag, but don't have confidence in a solution from here with or without that.
I was able to play the game on full graphics. I don't know why I received the prompt.
