Simcity: Sorry, your graphics card is below our min spec. The game will not run. Please see the README for details. [2001]

Actually, Simcity 2013 has rather lenient requirements.  I'm betting the launcher is "reading" your GPU as something else, entirely, from many years ago.  The game will soon be three years old.  The R7s stopped with a 260X when the game was released.  The previous "HD" card series didn't have any "7360", but an actual HD 7350 was an OEM option from HP and a number of other PC producers. 

It was a real slug, but probably could have run the game, if occasionally slowly. 

How does the DxDiag utility describe the card, I wonder?  You want to arrange for us to see a copy? 

Simcity 2013 Requirements

Operating Systems:
SimCity will run on Windows XP, Vista, and Windows 7.
CPU:
Intel C2D E4400, 2 GHz, or AMD X2 4000
Video Card:
Geforce 7800 GT or Radeon HD 2600 XT with 512 MB VRAM
***NOTE: each of the above-mentioned must also have Shader 3.0 or better support, and it is essential to the game’s performance and stability that the latest possible drivers for your video card are installed at all times.
2 GBs RAM
Direct3D Dx9
Needed space on HDD 10 GB
Optical Drive:
DVD-ROM drive required.

Internet Connection:
Players will need an Internet connection of at least 256 kbps download and 64kbps upload or faster.

@GeneralDrugz666 

Answer HQ is the player community.  Official Support is on Help Center.  I suggested a DxDiag, but don't have confidence in a solution from here with or without that. 

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281#U2161281

I was able to play the game on full graphics. I don't know why I received the prompt.

You must have changed your member ID between your first entry in the thread and your next.  We're happy to hear that whatever was happening to you has been resolved. 

I notice these messages go back to 2014 - it's 2017 and playing both Sim City and The Sims 4 I get the same warning about my graphics card not being good enough - I've got a Radeon RX460 - this thing has been doing 4K gaming on some of my games and yet apparently it's not powerful enough to run Sim City??!!

Hi @theklf99,

Sorry you are finding this problem when trying to play.

As that graphics card is newer than the game, the game is probably not recognizing it. Even when you get the warning, are you able to open the game?

Cheers,

-Mai

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@Peter_SH_1979wrote:
I met the same problem. It is hard to believe that the game can not be launched on my 2016 MacBook Pro, I just wonder if there is any solutions from EA?

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As far as I know, this message is just a warning; the reason you're getting it is because SimCity doesn't recognize the video card, which is understandable since the game is over 5 years old.

You should be able to click through the message and play the game anyway. Does it prevent you from playing, or is it just throwing the message each time?

Edit: In searching for a possible solution, I ended up just quoting something from the first page of this thread. So - no doubt you've tried this. Apologies! Note to self - don't respond from cell phone lol

I found this suggestion, but have no idea if it works. I think it's worth a shot - please let me know if it works.


For Unsupported Card [2001]

go to: C:\Program Files (x86)\Origin Games\Simcity\SimCityData\Config

Save a copy of ConfigManager.txt to somewhere you can find it, such as your desktop.

Go back to the Config folder & open ConfigManager.txt in notepad. It will look like the text below this message.

Find the part near the bottom that says
"set DefinitelyFail -3"
and change it to read
"set DefinitelyFail 2"
Save the file, close it and try to launch SimCity.

If it gives you an error, you can just replace the changed file with the copy of the original