SimCity unable to load city at this time
can't even start the game after reinstalling, how do you fix this? Tried several different suggestions and nothing works. Played fine a month ago, now its useless.
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2 Replies
@NGDS12 I've moved your post to the SimCity 2013 forum.
@NGDS12 wrote:
can't even start the game after reinstalling, how do you fix this? Tried several different suggestions and nothing works. Played fine a month ago, now its useless.
@NGDS12 - You said you just reinstalled - are you able to launch SimCity to the main menu? When do you get the message "unable to load city at this time"?
When SimCity won't launch, or launches and hangs, it's almost always something blocking the program from running. Try the steps below to see if you can identify the problem:
Always run installation files "As Administrator"
Copy Update Files to SimCity folder - Go to Program Files (x86)\Origin Games\SimCity\SimCityUserData\Patches\UpdatedApp Select all files (Ctrl-A) and copy (Ctrl-C). Go to \Program Files (x86)\Origin Games\SimCity and paste (Ctrl-V). Choose to overwrite any files that already exist.
Firewall and Antivirus - Make sure SimCity.exe and Origin.exe are added to exception lists. If you have BitDefender installed, disable it.
Graphics drivers and OS are patched and updated to newest versions
SimCity.exe and Origin.exe - Set them to run "as administrator"
Nahimic from MSI - this is an audio management program that comes with MSI motherboards. Disable or uninstall it. Nahimic 2 & 3 are known to cause this issue.
Disable Origin in-game In Origin main menu, right-click SimCity icon, Game Properties, check the box that says "Disable Origin In-game"
Run in Windows 7 or 8 compatibility mode - right-click SimCity shortcut; choose Properties > Compatibility tab > Check the box to run in Win 7 or 8 compatibility modeIf none of these work, try a Clean Boot https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ and attempt to launch SimCity. If it launches, you'll have some detective work to do. Enable one startup program at a time, reboot, try SimCity, until you find the program that is blocking it. Once you find the offending program, disable or uninstall it. You should be able to launch SimCity successfully without doing the clean boot after disabling the offending program.
Definitely post back and let us know whether something worked. If it still won't run, reply back with any error messages you're getting and attach a dxdiag report.Happy Building!
