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Anonymous
8 years ago
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SIMCITY'S NOT WORKING

Simcity cannot connect to Origin, saying that function in Origin is not turned on. Also, I don't see friends in Simcity (you know, in this bar) correctly (I see one online forever, despite he's offli...
  • BlackjackWidow's avatar
    8 years ago

    Hi @KKrzys132 - This must be frustrating, especially if you want to play with friends using Origin. It might be that something is blocking Origin from fully executing or installing. Here are a couple of things to try:

    • Set Origin.exe and SimCity.exe to both "Run As Administrator"
    • Make sure Origin.exe and SimCity.exe are added to exception lists for your anti-virus, firewall and any other Internet security software like Ad-Block
    • Disable proxy servers
    • If you have BitDefender (anti-virus/malware program) or MSI Nahimic 2 (audio management program) installed, disable or uninstall. Both are known to block SimCity with weird consequences 
    • Perform a clean boot, then run the game. If it works, then enable each startup program one at a time, reboot and run the game again until you find which one is incompatible and blocking the game. 

    If you still can't get it working, try doing a full uninstall of Origin. Then do a reinstall using the full setup file from https://download.dm.origin.com/origin/live/OriginSetup.exe. Make certain to run OriginSetup.exe "As Adminstrator", and temporarily disable your antivirus and anti-malware programs. I hope this helps

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