Unable to create your city at this time. Please claim a city again later

One of the best thing about this is... I payed 60 bucks for a game I can't play because the server is busy, 4 hours waiting until I can play it (it like if I buy a car and I must wait 4 hour to use it, WTH?), and finally able to get in and... oh, surprise! Can't claim a city.

Are you kidding me or what? I can't even use a product I payed for just because of your incompetence? If at least I could play in my own computer but nooooo, you must use our servers. Hope someone get a hack to save my cities and play in local because this is not serious.

EDIT: WOW! I just posted and I get in and... you know what? I still can't play, what a surprise, I can see the menus but, for example, if I wanna build a road I con go to roads menu but no roads there, empty... even the forced tutorial is blocked, it loads and I can't do nothing. The best is that in origin put that I played for 2 hours... haaahaaaa.