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@JoelCadence wrote:
I've uninstalled the updates. I was wrong; it wasn't them.... *sigh* Well back to square one.
You're getting the message "Unable to load the city at this time. Please try again later" in Single Player mode, too? That is really strange.
You mentioned the security updates, and even though uninstalling them didn't work, it did make me think about some security issues that can block SimCity. It's possible that one of the updates changed some settings that didn't change back after you uninstalled. It could be related to User Access control. First, set Origin.exe and SimCity.exe to "Run As Administrator". Try this:
Disable UAC:
- Press the Windows key and X.
- Click on Control Panel.
- In the search box, type uac, and then click Change User Account Control settings.
- To disable User Access Control:
- Move the slider to the Never notify position, and then click OK.
- If you're asked for an administrator password or confirmation, type your password or provide confirmation.
- You will need to restart your computer for UAC to be turned off.
- Once you've restarted, launch your game.
- Let it run for a few minutes and then exit out of the game.
- Search for uac again and hit Enter.
- To re-enable User Account Control:
- Move the slider to choose when you want to be notified, and then click OK.
- If you're prompted for an administrator password or confirmation, type your password or provide confirmation.
It's a long shot, but maybe that will get you in to your city. If your single player mode is not loading, but it's not giving the "please try again later" message, start a new thread for that problem. That way, we can keep it separate from this thread's issue. Fingers crossed this works!
Hi again, just here to give y'all an update. Previously I said that I couldn't get Single Player mode, well that somehow magically fixed itself after I updated to latest version of Windows (April 2018 Update). I can also access Multiplayer mode and start new cities again, but I still have the "Unable to load city at this time. Please Try again later." error when trying to access my last city. Anyways, I'm happy that it's working (for the most part) so that I can start building again.
- BlackjackWidow8 years agoHero (Retired)Joel - Thanks for giving an update. Really glad you had a resolution to most of your problems.
@EA_Mai said she has not forgotten about the "unable to load"problem. Maybe she will pop in & update us, even if there's no real progress yet ☺- EA_Mai8 years ago
EA Staff
'Popping in' to thank you one more time for adding the information you have to this thread. I have no news for you at this point, but I will post here if that changes.
@JoelCadence - you seemed to have two different and unrelated issues, I'm also glad to read you could find a solution (even if magical) for one of them.
Thanks,
-Mai- BlackjackWidow8 years agoHero (Retired)Thanks for letting us know you haven't forgotten us here. Wish there were more you could do, but appreciate the update. 🙂
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