Possible solution for PS5 players , Error 480232561

I wanted to share because I was getting Error 480232561 consistently, even though i was certain I had applied and redeemed my code with the correct PSN ID.

What I realized though, is that the email associated with my PSN account is different than the one associated with my EA playtesting account.

During the sign up process, EA asked us to open an incognito window and use the PS button to log in to confirm and submit our PSN ID exactly as it appeared on that connections page. What they failed to make clear, is that if the email you use to log in to your PSN account is different from your EA account, you’re linking in the wrong place.

I realized the discrepancy today, unlinked from the email associated with my PSN account, and relinked to the account associated with my EA playtesting, re-opened the Skate. app on my PS5 again, and it worked no problem.

Not sure how clear I explained this, please feel free to ask questions, but I hope it can help some of y’all.

DecimalGirlx
4 hours ago
Go to the connections page: https://myaccount.ea.com/cp-ui/connectaccounts/index
Log in using the email associated with your PSN ID. If it shows as linked, and that email differs from the one you used to sign up for playtesting (like me),
Unlink your PSN from that EA account.
Sign out.
Log in again using your playtesting email.
Re-link your PSN ID inside the playtesting account.
Try running the Skate. app again

This is happening because EA is using these two credentials in tandem to verify your eligibility.

12 Replies

SeRvLuxid7159
Seasoned Newcomer
5 hours ago
Hello im on xbox and ive had this problem now for about 16 hours, after reading multiple forums of people not being able to fix it, i lost hope but im willing to keep trying after reading this, ive changed my email to both my ea account and xbox account because thats all ive been reading people say and nothings worked, everytime i try to load onto the game ive been getting the same error code, where do i unlink my email and what do i do from here, i cannot unlink my xbox account from my EA for another 6 months now, but it is 100% connected to the correct xbox. Any help is appreciated.
goldscoop_86
Newcomer
5 hours ago
Sadly for me everything is the same as I have triple checked, seems like it is almost at random on how it is fixed, have tried also unlinking and relinking, and changing time zones, still nothing. Hope EA sends out a fixable solution.
keegankillsU
Newcomer
5 hours ago
Im having this same issue, how did you unlink the email?
DecimalGirlx
Seasoned Newcomer
4 hours ago
Go to the connections page: https://myaccount.ea.com/cp-ui/connectaccounts/index
Log in using the email associated with your PSN ID. If it shows as linked, and that email differs from the one you used to sign up for playtesting (like me),
Unlink your PSN from that EA account.
Sign out.
Log in again using your playtesting email.
Re-link your PSN ID inside the playtesting account.
Try running the Skate. app again

This is happening because EA is using these two credentials in tandem to verify your eligibility.
Isodinne
Seasoned Newcomer
4 hours ago
I realized about this before they sent me the code yesterday, luckily, so I did what I had to do. I have not had anny issues with the game.
SeRvLuxid7159
Seasoned Newcomer
4 hours ago
Im using xbox so its theoretically the same process i presume, i unlinked and re-linked my xbox account yesterday, and it still isnt working, what do i do from here
FATE_T3NSE1
Newcomer
4 hours ago
I lose all hope i have no clue if the beta is out in NZ but i got my code assumed it was but stick with the silly error i hope everyone that is playing is having fun and reliving that nostalgic feeling
xMisguided_ghxst
Seasoned Newcomer
3 hours ago
I am experiencing the same issue you had. The problem is when I go into my EA account, I have no way of unlinking my playstation accounts (I have two listed. My old and my current one). It does not give me an option to under the "connections" portion of my account settings. I only have the ability to link other accounts for other things. I have no idea how to fix this issue. Any help would be greatly appreciated!
JeRsEy2o1
Seasoned Newcomer
3 hours ago
I have been having the same problem since yesterday and nothing has worked i keep getting the same error code 48023561. i have uninstalled the game and reinstalled it many times and still the same error. Everything is matching correctly with the account info. Still not working. Please fix this..
HaydosD
New Novice
2 hours ago
Here EA is letting us down big time my man, if you have better luck let me know, cause gd.
I contacted support chat via a ticket after re-explaining like 8 times he sends me a link to their help page saying just click 'Unlink'. After informing him I cannot unlink, I ask who I should contact and he apologised for my inconvenience and says 'This is the only way to tackle the situation.'