① - Linking EA account
i need u to link my gamer tag with my ea account i have been trying it for a week.
i tried to add new persona but it wouldnt let me. it said somthing about it was for older ea games after i didnt p...
Forum Discussion
Linking Your Gamertag, PSN ID, and Origin Account
The Xbox 360/Xbox One and the PlayStation 3/PlayStation 4/PlayStation Vita both use their own types of account for managing your games and online interactions; Gamertag for Xbox, and PSN ID for Playstation.
For EA games, these accounts should be linked to your Origin account.
Note for Next Gen Consoles: Your gamertag or PSN ID carries over from Xbox 360/PS3 to Xbox One/PS4.
If you have played any EA game on the last generation of consoles, please make sure you find and use that same account when you play on next gen.
Linking your accounts:
Your Gamertag/PSN ID and Origin Account should be correctly linked when you first access an EA game online if you use the same email address for both.
We recommend that you check your Origin account to ensure your emails match.
If the email address for your Gamertag/PSN/PSVita ID is different than the address for your Origin account, connect them using the steps below:
- Open the Origin client and click the Friends button, then Add a Friend. If you do not have the Origin client installed, you can download Origin for both PC and Mac.
- In the Import Friends menu, you can choose to "connect" your Xbox LIVE, PSN, and EA accounts. Simply sign in with your account details to connect.
If you have issues connecting your account, you will need to properly link them by contacting a Game Advisor.
Did you forget if your Origin/EA Account is linked to your Gamertag/PSN ID?
That didn't help...i've tried contacting the live chat and the phone line and can't get anyone to help me, i waited 2 and a half hours for the live chat and an hour for the phone.
Hi ajfrogpig
I am sorry to hear that did not help you but I would need more information about your issue.
If this is about linking a Gamertag/PSN ID, we cannot investigate the issue through the forum unfortunately, however our game advisors can intervene and help you.
If the waiting for the live chat or on the phone is too long, you can also contact them via email (an option should be available.)
If you want to try this contact method, please provide your Gamertag/PSN/PSVita ID and the e-mail address for your EA account.
If I can help you with another question, feel free to ask, the community can also help you.
Thank you.
I have read several threads of people who I think are having exactly the same problem as I am, and none of the solutions offered work.
Here is what happened. We'll see if others have the same thing going on:
Used an old email to create an Origin account years ago.
Stopped using Origin for a while.
Started using Origin again, updating my email address because I couldn't remember the old one.
Gamertag is not properly associated with the account anymore.Can't create a new persona with the new email, because when you try to create a new persona, the page is broken.
What I need:
Someone to reconcile my gamertag with my new email address. Or, delete my account and allow me to create a new account completely, which I think would also work.What I do not need:
Another link to the Origins Help page.Hi carlpimento
You will need to contact a Game Advisor so he or she can see what happened exactly with your account.
Your Gamertag is still linked to the previous email address, but you have a new email address on your EA/Origin account so it does not match anymore.
- What if I don't have access to a computer to link them? Can the advisors do that over the phone?
