① - Linking EA account

I am not finding any "import friends" button, tab, option... it just takes me straight to a search dialog with no other options at all.

I was also not able to search for my gamertag. I THINK the only thing I was able to search for successfully is an old Origin account I had made. I cannot remember the password to that account, and when I had a password change email sent, it did not go to the email address that it was connected to.

I'm trying to get an xbox persona so I can use the Mass Effect Apex HQ App to work, and I've been at it for 3 days or so and have made zero progress.

The email I mentioned earlier is also the email my gamertag is connected to and I sent it a friends request, but I have to friend request pending from on that gamertag, which I'm not really sure is how it works anyway. This whole ordeal is very confusing.

Do I need to do anything with EA Access? Or is it just the origin client? Do I need to do anything on my xbox? I see that people have issues with security restrictions, but I haven't even gotten that far yet.

On the Apex HQ app, the only persona showing up is for PC, which I do not us.

There are way too many accounts in play here. My gamertag is so old, I don't use that email anymore, bu I haven't been able to change it as the primary email on my xbox live account, despite attaching it to a new outlook account. Between those and Origin / EA access and then the app, the entire situation is a huge mess.