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sharpvapor's avatar
sharpvapor
5 years ago
Solved

Ea account is disabled password reset does nothing

Ive had this issue for going on 5 months now previously every time id launch battlefield id get a message saying saying "your ea account is invalid" now after being put on hold with customer support ...
  • EA_Illium's avatar
    EA_Illium
    5 years ago

    Hey @sharpvapor 

    If you are still getting messages like "your ea account is invalid..." or "your ea account is disabled" you will need to try resetting your EA Account password with the email on your EA Account. If this does not work you will need to get in contact with an EA Advisor for them to further look at your account. 

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @sharpvapor 

If you are still getting messages like "your ea account is invalid..." or "your ea account is disabled" you will need to try resetting your EA Account password with the email on your EA Account. If this does not work you will need to get in contact with an EA Advisor for them to further look at your account. 

  • cj_sharpshooter's avatar
    cj_sharpshooter
    5 years ago

    Cant you read? I said resetting my password does nothing and im not contacting support again ill just play cod cold war it's better then battlefield anyways

    • sharpvapor's avatar
      sharpvapor
      5 years ago

      Same these people cant do their job let alone read smh

      • SportB07's avatar
        SportB07
        5 years ago

        Having same problem, no luck

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