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Dejavu2727's avatar
Dejavu2727
4 years ago
Solved

It won’t let me log In because I changed my Xbox name. skate 3

I need help logging in it won’t let me log in because I changed my name but kept the same account 

  • EA_Illium's avatar
    EA_Illium
    4 years ago

    If you run into any more issues please make a new post and we can provide any relevant information available on the issue.  

     

    Or you can reach out to an advisor with the contact information below.  

     

    • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.    
    • Twitter - Select the message icon to get assistance    
    • Facebook - You can select the 'send message' option on the accounts home page 

     

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  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @Dejavu2727 Are you able to get a cleaner shot, I am unable to read what the full message is?

    Also to check the Xbox and EA account are the same or have you unlinked them in the past?
  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    4 years ago

    If you run into any more issues please make a new post and we can provide any relevant information available on the issue.  

     

    Or you can reach out to an advisor with the contact information below.  

     

    • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.    
    • Twitter - Select the message icon to get assistance    
    • Facebook - You can select the 'send message' option on the accounts home page 

     

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