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Anonymous's avatar
Anonymous
9 years ago

My game appears as corrupted in the Xbox 360 console

Hi I bought skate 3 in Mexico didn't really get to play it, now I moved to Canada and won loaded the game on my Xbox 360 account and it says that the game is corrupted. Now I talked to the guys on Mic...
EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Hello @locofandelaluna 

What did Microsoft support told you exactly? You just can`t download the game? Have you tried to power cycle you console? Give us some additional details.

Cheers,

Archi

Anonymous's avatar
Anonymous
9 years ago
Hi thank you the quick reply, yeah they told me sometimes games you buy come with a country restriction of some kind. So when you move from Mexico to Canada like I did. The market or Xbox might think the game is corrupted. Yes I can download it , but it doesn't show on my games and it appears as corrupted on the hard drive file.
  • Anonymous's avatar
    Anonymous
    9 years ago
    I am having the same peoblem
    • EA_Archi's avatar
      EA_Archi
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      9 years ago

      Hello @locofandelaluna 

      Have you contacted Xbox Support while you were in Mexico or in Canada? 

      @mauriFTS 

      Can you tell us your region? Have you contacted the Xbox Support

      Cheers,

      Archi

      • Anonymous's avatar
        Anonymous
        9 years ago

        Yes. I have contacted xbox support. they told me to send pictures of what happened.

        I got the games installed and downloaded in Mexico. but now I live in the US and they don't work. this is the case for 2 games only, HALO 3 and FIFA 14.

        support told me they were going to take this to someone who has more knowledge.

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