Unable to connect to skate online service

I am having problems downloading community parks iv done the things u guys suggested still doesnt work idk whats wrong plz help thanks.😕mileyvery-happy:

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@EA_Najat wrote:

Unable to connect to skate online service - Error Message

 

If you are having difficulties to connect to skate online service please try the following solutions:

 

1. Try re downloading/ re installing the Share pack code for free.
   The share pack code is now available for free in the PlayStation Store and Xbox LIVE Marketplace.
   
   
2. Make sure your PSN ID / GamerTag is properly linked to your EA/Origin Account especially if you have recently change your email address.
   Directions for adding your PSN or Xbox Live ID to your EA Account can be found here.
   
   
3. Clear your console cache

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