Security key issue

@Loup7891 

This is an English forum, posts not in English usually get deleted 

As to removing the security key 

In a web browser (not launcher) goto www.swtor.com and login with displayname and password and leave the key blank

Then on the next screen click the lost security key link to remove the key from the account 


However if you also do not know your password then you need to call swtor support when the lines are open, they are the only ones that can remove the key if you dont have the key and dont have the account password, you will need to verify as the account owner first

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message