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Kales_A_Dales's avatar
Kales_A_Dales
Seasoned Newcomer
10 months ago
Solved

Sims 2 won't launch "Some needed files were corrupted during the installation"

Hi! I just bought the Sims 2 rerelease, but when I tried to open the game I received an error: "Some needed files were corrupted during the installation" I have reinstalled the game multiple times a...
  • EA_Solaire's avatar
    EA_Solaire
    10 months ago

    Hi all,

    This issue was resolved in today's patch:

    • Addressed some situations related to the error “Some needed files were corrupted during the installation”

     

    If you're still experiencing this, please create a new thread so we can continue to investigate. Thank you! 

PurpleSweetTart's avatar
PurpleSweetTart
Seasoned Hotshot
10 months ago

flux88121Can you please explain why you doubt marknkara's solution? or are you doubting something else and maybe I took it out of context and if that is the case, I apologize.

flux88121's avatar
flux88121
Seasoned Novice
10 months ago

Because the files on your computer have nothing to do with whether your payment has been processed or not. 

If the issue was with payment, the error wouldn't be about corruption. 

  • daniellecalon's avatar
    daniellecalon
    Seasoned Newcomer
    10 months ago

    I was just re-iterating what the EA agent told me, Barclays had a massive outage the last few days that were affecting payments being made so there was a possibility that the whole files weren’t downloaded due to the transaction not being complete. Payment had gone through now so, yes I’m still getting the issue so it’s an EA issue on their side 

    • flux88121's avatar
      flux88121
      Seasoned Novice
      10 months ago

      That's such an odd thing for the EA agent to say! I spoke to one and they said it was a known issue. For what it's worth, I don't bank with Barclays but I appreciate their logic. 

      I have posted my resolution which was to uninstall and log on my pc as an administrator and install from there. It then worked. 

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