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neoromanempire's avatar
neoromanempire
Seasoned Rookie
7 months ago
Solved

The Sims 2 Ultimate Collection Uninstalled Itself

Hey i have The Sims 2 Ultimate Collection on the ea app that i got from origin years ago since i had the sims 2 on disc before but couldn't get it to run so support gave me Ultimate Collection when i...
  • neoromanempire's avatar
    neoromanempire
    6 months ago

    Actually it ended up happening again and then I checked if my anti-virus was the problem and sure enough, my anti virus had "quarantined" The Sims 2 several times. I was able to un-quarantine, provide an exception for the app to prevent it from happening again and restore the ORIGINAL sims 2 application. I couldn't be happier. My originally installed Sims 2 is back seemingly for good. Thanks for your help.

mate54's avatar
mate54
Hero+
7 months ago
@neoromanempire I have seen this happen in cases where there is a registry cleanup program (such as CCleaner, for example) on the system. TS2 (or Ultimate Collection, specifically) has registry entries pointing to non-existent executables to ensure the game recognizes all packs. Normally, this is not an issue, but cleanup programs see a registry entry that points to nothing and delete it, effectively "uninstalling" the game. Is it possible that the same happened on your system?
neoromanempire's avatar
neoromanempire
Seasoned Rookie
6 months ago

Actually it ended up happening again and then I checked if my anti-virus was the problem and sure enough, my anti virus had "quarantined" The Sims 2 several times. I was able to un-quarantine, provide an exception for the app to prevent it from happening again and restore the ORIGINAL sims 2 application. I couldn't be happier. My originally installed Sims 2 is back seemingly for good. Thanks for your help.

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