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KatrianaND's avatar
KatrianaND
2 years ago
Solved

The Sims 2 Ultimate won't launch on EA App

Ever since I was forced to switch to the EA App on March 1st I haven't been able to get The Sims 2 Ultimate Edition to launch. It starts to launch then errors with a message that says "Your game fail...
  • KatrianaND's avatar
    KatrianaND
    2 years ago

    So I have finally managed to get The Sims 2 Ultimate working after trying the compatibility check fix mentioned in this thread: https://answers.ea.com/t5/Other-The-Sims-Games/Sims-2-Not-Launching-EA-Play/td-p/12358137 . Running the Troubleshoot Compatibility from the desktop icon and setting it to use Windows Vista service pack 2 settings has gotten it to where I can launch the game finally. Still have to test if old game files will work, but the load issue is fixed now at least it seems.

KatrianaND's avatar
KatrianaND
2 years ago
@Tremayne4260 I've tried the cache clearing a few times, have uninstalled and reinstalled again after moving the Sims 2 folder out of the EA Games folder in Documents, have run a repair again, and still keep getting the same error message. Once in awhile it tries to launch, but most times it goes straight to the error.
KatrianaND's avatar
KatrianaND
2 years ago

So I have finally managed to get The Sims 2 Ultimate working after trying the compatibility check fix mentioned in this thread: https://answers.ea.com/t5/Other-The-Sims-Games/Sims-2-Not-Launching-EA-Play/td-p/12358137 . Running the Troubleshoot Compatibility from the desktop icon and setting it to use Windows Vista service pack 2 settings has gotten it to where I can launch the game finally. Still have to test if old game files will work, but the load issue is fixed now at least it seems.

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    2 years ago

    @KatrianaND remember to clear the caches with in the Sims 2 folder as well every time before you play. This will help to prevent the game from becoming corrupt. These are the Accessory.cache and localthumb.cache (I think that's the name of the second one. I always forget it).

  • Lively2011's avatar
    Lively2011
    2 years ago

    I have been trying to launch the sim 2 ultimate collection  for several days  now. So I installed CEP and it worked like a charm.

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