@cleo00 I have no idea if it's the same issue or not. All I was saying is that's what happened to me and this is how I fixed it. It's up to you if you want to test to see if dropping your graphics settings helps or not. It was over a year ago now that it happened and I didn't get a video of exactly what happened. I think it was spinning. But even if mine did get to spin and your's didn't it may not necessarily mean if yours doesn't spin then it can't be a memory issue. Temporarily dropping the graphics settings reduced my memory use enough for me to be able to get into the world and get several of my sims out. Coincidentally, once I got it working I took the opportunity to move several households from Legacy Island III to Lucky Palms if I remember correctly.