Store Content failing to install!!

The message about making sure Sims 3 is up to date is just a generic error message, not really about whether your game is fully updated or not. If an item fails to install properly, try deleting the existing .Sims3Pack (in Documents\Electronic Arts\The Sims 3\Downloads) and downloading a new copy, then installing that item on its own, not in a batch with anything else. If this doesn't work either, please let me know what items aren't installing properly.

By the way, would it be a huge pain to reinstall all your store content? If you don't want to do it, that's understandable, and there are other ways to get this store stuff installed. The question is which approach is more convenient for you.

@puzzlezaddict I reinstalled all of the sims 3 all eps and sps. I reinstalled all my store content and made sure I only installed 3 at a time played it through the first time had no problems. Have just started playing again and all my clothes and hairs have uninstalled themselves my Pc is one I built myself and has 32gb of ram i5 9th gen process Evga GeForce GTX 1080 Ti sc2 graphics card and over a terabyte of storage. Also is water cooled and runs windows 10 pro

Also this has just started happening since I started using the digital downloads on origin. Have all the hard copies of all of the sims3

Store content is supposed to be transferrable between disc and Origin installs, at least most of the time, so it shouldn't have stopped working in yours. However, there's sometimes an issue when the product key for the game's program files doesn't match the key in your account, or when there are multiple keys in your account and the game was installed using the older one. I think it's an anti-piracy measure that doesn't always work as it should, like so much with EA.

It's possible you'll need to uninstall and reinstall all your store content, which would be annoying, but if your currently installed content is blocked, there's really no way around it.

As a test though, try to load your existing store stuff in a clean user data folder. Move the entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop, then open the launcher to spawn a clean folder. Copy the contents of DCCache from the old folder to the new one, and copy ccmerged.package over from DCBackup, but don't add anything else. Just load a new save and see whether any of your store content loads. Let me know whether it's all there, all missing, or something in between.

If all the content is missing, you may have to reinstall your store content, which you can do in a clean folder before copying over your saves and any other files you want to keep.

@DarkLady2788 If you do have to reinstall everything, this is the best way to do it:

https://forums.thesims.com/en_US/discussion/866577/how-to-install-store-items/p1

No duplicates and no items that don't install because the ebc file breaks in half at an inopportune place.

Hi, I'm having a similar problem. I own the Prism Art Studio, but it just will not show up in my game. The launcher says that it's installed, but it just doesn't show up. I can't fig ure out what is blocking it. I created a vanilla folder (renamed the one I'm playing, let the game generate a new folder) and opened it up and the studio does appear. In my playable game it won't. I tried removing all of my mods, but it still will not show. I'll try removing the rest of my cc and see what happens. I don't think any of my EA Store sets appear when I think about it. What should I do?

@Sonshine77 If none of your store content is working, it might be best to reinstall all of it. But is all store content missing, or just some subset, like venues or premium content?

@puzzlezaddict ots sorted reinstall everything back to the C drive in my pc my lad installed it to the D drive the EA folder was In my C drive so think the game was looking through the D drive for the EA folder. It has been working perfectly since

"puzzlezaddict;c-17638479" wrote:
@Sonshine77 If none of your store content is working, it might be best to reinstall all of it. But is all store content missing, or just some subset, like venues or premium content?

Hi Puzzle Addict, I looked last night and the Art Studio still does not appear. The Launcher says that it is installed, but it just is not there.I installed some other stuff last night and most of those things appear. Things like decor or clothing, etc... I removed my DCCache folder, re-d/led and installed the Art Studio, Old Tea Time set, and the Boardwalk. The Boardwalk and the Art Studio appear (they too did not appear originally), but I don't see the Old Tea time set. Before I go any further though, where do I find the Tea Time set? Also while I'm at it, where do I find the full Granpa's Grove set? All I can find is the tractor.

@Sonshine77 I don't own the tea set, so I can't look for it. I would think you'd have a venue (under Community Lots) that you could place in Edit Town though. I do have Grandpa's Grove, and its lot can be found in Empty Houses rather than Community Lots. For the items, there's a button in Buy mode that lets you see only store items. It's a § symbol with a gold ring around it, and it's on the right side of the panel that displays the items. The tea set itself is probably in the Entertainment category, while using "sort by function."