crinrict
13 years agoHero+
Re: How do I redownload a game I already have?
Did you download the Origin client yet ? The game should be in myGames if you've registered the game on the website. If not, you should be able to redeem your serial code. If that doesn't work either, contact customer support
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html