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Re: sims 3 64bit Mac crashing

@Sopolainen To set a baseline for performance, please try playing a new save in a clean user folder. Move the entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop. When you open the launcher, a clean folder will spawn with no content. Don't add anything to it yet, and don't change any settings, unless you want to switch the resolution or use windowed mode; just start a new save in Sunset Valley and see how it runs.

If the game crashes, load it to the Main Menu, put the settings on low, quit to desktop, load another new save, and let me know whether you still have issues.

This will not delete your existing saves and other files: everything will be in the Sims 3 folder you moved, but the game won't be reading that data. Once things are stable, you can start adding content back. However, since some of that content may be a problem, it's important to test anything you want to keep using.

8 Replies

Sopolainen
4 years ago
Thank you for commenting! I tried that and I was able to play for about an hour until it crashed again ☹️
puzzlezaddict
Hero+
4 years ago
@Sopolainen That's progress, at least. Please try again, but this time, don't open any other apps aside from Origin, and take your computer offline first. You can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.

Please also post the full specs of your Mac: everything under About This Mac except for the serial number.
Sopolainen
4 years ago
I tried that but it crashed after 5 minutes. My computer is not in English so I'm sorry if its harder to understand ☹️
Also I'm not very familiar with tech stuff so I'm not sure if this is the information you asked for. Thank you
macOS Big Sur
Versio 11.2.3 (20D91)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
Prosessori 2,3 GHz Kaksiytiminen Intel Core i5
Muisti 8 Gt 2133 MHz LPDDR3
Näytönohjain Intel Iris Plus Graphics 640, 1536 Mt
puzzlezaddict
Hero+
4 years ago
@Sopolainen Is this still with the game on low settings, playing in a new save in Sunset Valley, and with Pets disabled? Did you add any other content, e.g. mods or custom content?

And yes, that's the information I was looking for. Additionally, please go back to the same info page, click Storage (should be the third tab from the left), and let me know how much free and total storage your Mac has.
Sopolainen
4 years ago
I have the same settings and I don't have any mods or cc. I have 24,09 Gt /250,69 Gt
puzzlezaddict
Hero+
4 years ago
@Sopolainen Please either disable iCloud entirely or at least stop it from syncing Documents, and see whether it helps. If you want to use it later, that may be workable, but at the moment it's possible iCloud is interfering with the Sims 3 user folder and causing the crashes. This article is for a different problem, but the relevant settings are the same.

https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/
Sopolainen
4 years ago
Still crashing ☹️ When it crashes a window pops up that says Details of the issue and system configuration
puzzlezaddict
Hero+
4 years ago
@Sopolainen Is it possible your computer is overheating? You should definitely hear the fan running while you play, that's normal, but no spot on the computer should be too hot to touch. In particular, check the space between the keyboard and screen hinge as well as the underside of the chassis.

Please also try playing in a new user account. Make it an admin account and don't sign in with your Apple ID. Play on low settings, again without Pets installed, and see whether it makes a difference.