Re: Sims 3: Game Won't Launch + Origin required error message

I tried that... ran into a few problems.

First of all, my original Electronic Arts > Sims 3 folder was already moved to the desktop and saved under a different name. When I tried installing DirectX 9 and all other stuff yesterday, when the launcher gave the error message, it created a new Sims 3 folder with only two files, launchermanifest.pid and version.tag. I went ahead and renamed the folder to "ts3 backup".

When uninstalling Sims 3 using Revo, after clicking Scan, it showed me both leftover registry files first, which i clicked Select all and then Delete. After that, it showed me a list of folders and files... which I also clicked Select All and Delete. You've mentioned this happening under uninstallation of Origin but not Sims 3... I hope I didn't make a mistake by deleting both. Then I restarted.

Next I uninstalled Origin like you said. Select All and Delete for both registry and files/folders. However, I didn't find "Origin Games" under the Remaining Files and Folders. I have no other Origin games installed... so I hope that shouldn't be a problem.

Then I tried to download the full Origin setup from your link but the page wouldn't open up. So I downloaded it from the link in this thread: https://answers.ea.com/t5/Origin-Client-Web-Technical/Download-Latest-Standalone-Setup-For-Origin-Here/td-p/4120003

Clicked on Run as administrator... but it showed an "Error Loading Webpage." Tried it with the WiFi off... same thing.
So I opened your link in a new window and could successfully download your OriginSetup. Run as Administrator both with and without internet connection. Same error (I'll attach it below)

I also ran a Reliability Test but I can't attach it (xml file). What next?

@NidhiBaliga  I'm not worried about how you used Revo.  (And I wrote the guide to uninstalling more than a year ago, so some Revo settings may have changed in the interim.)  Since the point was to remove everything, you should be fine.

Origin does need an internet connection when you first install it.  If your computer can't connect to EA servers, that could easily explain the issue, and apparently it's not just a corrupt version of Origin or Sims 3.  Could you try using your phone as a mobile hotspot for your computer?  Make sure it's using data, not your home wifi, in case there's an issue with your router.  The point is to see whether Origin can load properly using an entirely different connection.

If that doesn't help, please let me know what antivirus you use, if any, and whether it helps to set an exception for Origin.exe.  It's a good idea to whitelist OriginSetup.exe as well.

If the Reliability Test is info from the Reliability Monitor, you can just copy and paste the relevant entries.  If it's something else, please let me know what, and you can make it into a .rar file and then attach it to a post.

Okay, I'll make a few clarifications.

I don't use WiFi. I live away from home and there's no WiFi here... I use a mobile hotspot. I'm just used to calling it WiFi. The last time I played TS3 (Feb-March), I was using a WiFi connection, however I almost exclusively played in offline mode.

I believe the OriginThinSetup (origin client) would install pretty normally although i haven't tried it. I don't get how it's different from the full Origin installer though. 

Bottom line, there's no way I can connect to the internet through a different method.

My antivirus (Quick Heal) also expired recently and I haven't renewed it but I haven't uninstalled it either. So I don't know if it's the active antivirus but with limited features or Microsoft Defender is currently protecting. I'll check and let you know.

I ran the Reliability Test and and clicked on Save Report, I believe? It's an XML file which i can't seem to open. Should I just run another test but save it a different way?

@NidhiBaliga  I don't know what the Reliability Test is, that's why I was asking.  I have no idea whether it's useful or not.

You could certainly try the OriginThinSetup instead.  I always recommend the full installer because it's less prone to error, but that doesn't mean the other is going to break anything.

I'd also suggest getting rid of your antivirus, at least long enough to test.

If none of this works, try installing Origin into a different location, specifically a different folder that you create fresh just for this purpose.  Call it whatever you want; the point is to have a folder that hasn't been exposed to your antivirus or anything else that could cause trouble.

IT WORKED! Thank you so much!

I genuinely didn't do anything except renew my antivirus + run the full Origin installer and follow your instructions. A clean uninstall + reinstall helped.

And yes, when I said Reliability Test I meant results of the Reliability Monitor.

Thanks again!