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Re: Sims 3 won't open: Alder Lake (Intel 12th-gen) CPU

I downloaded the directx 9 and it still didnt work. attached is my dxdiag.. im not sure what to do because i cant download any of the custom content from the exchange or the store.. 

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @KGayelle24  As I mentioned previously, the workarounds for your issue are in the accepted solution on page one of this thread.  Your issue has nothing to do with DirectX 9.