Forum Discussion

Re: Sims 3 won't update to 1.63

This is weird. So many users with this issue atm.

I'll try and forward to some community manager to have it looked into.

Meanwhile: 

  • Did you try the manual super patch or just patching through the launcher ?
  • Are you running any emulation software on your computer ?
  • Which version of Windows do you have ?

11 Replies

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Additionally, would you mind typing up or posting a link to a screenshot of the exact error message?

  • Anonymous's avatar
    Anonymous
    12 years ago

    I have Windows XP and I don't have any emulation software. I have only tried patching through the launcher but I have never need to use the super patch before. The error looks like this:

    CRC Error: The file J:\Program Files\Electronic Arts\The Sims3\Game Data\Shared\Packages\DeltaBulid0.package doesn't match the file in the setup's .cab file. The medium from which you are running the setup may be corrupted; contact your software vendor.  

                                                                                                                                    Abort    Retry    Ignore 

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    May I ask what country you're in ? EA is investigating this issue.

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Thank you. I am assuming that you are installing the patch onto your game installation which had originally been installed from your disk?

    It would be nice to know the following:

    1. Which region are you located in?
    2. Which download link are you trying to use to patch exactly?
    3. Which game version had been running prior to attempting to patch to the latest (1.63)? You can find the number in the launcher's lower left corner.

     If you are tech savvy and your bandwidth allowance permits this, it would be great if you could alternatively attempt a full re-install via Origin:

    1. Close the game and log out off Origin
    2. Manually Uninstall the Sims 3
    3. Start Origin again and log in
    4. Go to "My Games" click on the Sims basegame and select download to start re-installing the game.

    Let me know how you get on!

     

    Cheers,

    Nils

  • Anonymous's avatar
    Anonymous
    12 years ago

    I tryed the manual uninstall and reinstall through Origin and it still gave me the same error message as before. 

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    12 years ago
    Thank you for the follow up! I will pass this info on to the investigating team.
  • Anonymous's avatar
    Anonymous
    12 years ago

    I have now tryed using the superpatch and it still gives me the same message.

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