Ideas

Marketplace not showing after update 16.04.26

I've just installed the latest update for ps5 and there's no content for marketplace. If I move across the options a box comes up saying 'content failed to load. Please check your connection and try again'. WiFi is connected and strong signal. 

8 Comments

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey Shappers67​

    Is this similar to what you're seeing? Can you please confirm if your game is online in the game settings? Thanks! 

  • Shappers67's avatar
    Shappers67
    New Spectator
    3 days ago

    Hi, 

    Thanks for getting back to me. 

    Yes, it's the same. I'm online in the settings. I've since restarted the game and Marketplace is now showing content :)

     

  • Allconsle345's avatar
    Allconsle345
    New Spectator
    3 days ago

    I am having the same issue. I restarted my console as well as restarted the game but the issue persists. Any suggestions?

  • JustaMomThatsims's avatar
    JustaMomThatsims
    Rising Traveler
    2 days ago

    I'm on PC and restarted and still cannot see the items in the marketplace and it says not connected.

  • Aaliyah1247's avatar
    Aaliyah1247
    Seasoned Newcomer
    1 day ago

    Im having a problem on my ps4 I updated the game and I even bought the coins and it's not coming up none of what is on the marketplace and my wifi is on i need help please 

  • 9019305's avatar
    9019305
    Seasoned Adventurer
    1 day ago

    I am on PC and the Marketplace just shows as a box on box in the left hand corner and it says wwwwww above it.  My games plays normally but after I save to exit - after it saves.  It then prompts me to connect online.    Though by then it is in Exit mode and so - there's nothing I can click and it exits normally.  I am online - and the settings confirm I am online.  And my internet connection is fine and is the same - as per above - this connect issue started after the update.